Service and Cancellation Policy

We are delighted to offer a range of wellness services, including in-person and online yoga, meditation, and pranayama classes, as well as in-person massage therapies. Our goal is to provide a nurturing environment that promotes relaxation, mindfulness, and overall well-being.

In-Person Yoga, Meditation, and Pranayama Classes:

Classes are held in a serene studio environment, designed to foster a sense of peace and community.
Each session is tailored to accommodate various skill levels, ensuring that everyone can participate and benefit from the practice.

Online Yoga, Meditation, and Pranayama Classes:

Join our live-streamed classes from the comfort of your home, allowing you to connect with your breath and body at your convenience.
Our experienced instructors will guide you through each session, providing modifications and support as needed.

In-Person Massage Therapies:

Our skilled massage therapists offer a variety of treatments, including Swedish, deep tissue, and aromatherapy massages, all designed to relieve tension and promote relaxation.
Each session is customized to meet your individual needs and preferences.

Refund and Cancellation Policy

At Mundah by Sarah, we are committed to providing our customers with the best possible experience. However, we understand that sometimes circumstances may require you to cancel or request a refund for our services or products. This policy outlines our guidelines for refunds and cancellations.

In-Person Services

For in-person yoga classes and massage sessions, we require a minimum of 24 hours' notice for cancellations or rescheduling. If you cancel or reschedule within 24 hours of your appointment, you will be charged the full amount for the service.

In the event that you are unable to attend a scheduled appointment due to unforeseen circumstances, please contact us as soon as possible. We may, at our discretion, offer a refund or credit towards a future appointment.

Online Courses

For online courses, we offer a 7-day money-back guarantee. If you are not satisfied with the course content or your experience within the first 7 days of purchase, please contact us to request a refund.

After the 7-day period, we do not offer refunds for online courses. However, if you experience technical issues or have concerns about the course content, please let us know, and we will do our best to resolve the issue.

Refund Process

To request a refund, please contact us at sarahcrazzolara@gmail.com or +39-3492799528 with your name, the service or product you purchased, and the reason for your refund request. We will process your refund within 7 business days, and the refunded amount will be credited back to the original payment method used for the purchase.

Cancellation Process

To cancel or reschedule an in-person appointment, please contact us at sarahcrazzolara@gmail.com or +39-3492799528with your name and the date and time of your scheduled appointment.

For online courses, you can cancel your enrollment at any time by contacting us at sarahcrazzolara@gmail.com or +39-3492799528.

Exceptions

We reserve the right to make exceptions to this policy on a case-by-case basis, depending on the circumstances. If you have any questions or concerns about our Refund and Cancellation Policy, please do not hesitate to contact us.

Thank you for choosing Mundah by Sarah!